Business Applications Analyst

Boulogne-Billancourt, France

Host Broadcast Services (HBS) is a leading, independent host broadcast specialist, dedicated to helping international sports federations, organising committees, and rights holders deliver their events to a global audience. We provide world-class broadcast solutions for some of the world’s biggest sporting events, including the prestigious FIFA World Cup™, ensuring broadcasters worldwide can offer fans a unique and engaging viewing experience.

Headquartered in Zug, Switzerland, and as part of the Infront Sports & Media group, HBS offers the full spectrum of host broadcast operations and services — combining technological innovation with deep industry expertise to set the benchmark in live sports broadcasting.

🗓️ Contract type : Fixed- long term 📍 Based in Boulogne-Billancourt France, with Hybrid work setup 🇫🇷🇬🇧 This position requires English and French as professional language

🎥🏟⚽ Watch what we do in 4 videos

👉🏼 https://urlr.me/RedyDE

Who is HBS?

You’ve probably watched a football match at some point in your life.

If it was a World Cup game, chances are it was produced by Host Broadcast Services (HBS).

HBS is the host broadcaster for the world’s most prestigious sporting events, including:

FIFA World Cup 26™, FIFA Women’s World Cup 2027™, Men’s Rugby World Cup 2027 (Australia)

Why join our Platforms & Solutions team? 🚀

At HBS, internal platforms are business-critical tools used daily by operational teams across multiple projects and events.

These tools support booking, logistics, staffing, and planning activities and must remain reliable, usable, and well-supported, especially in fast-paced and event-driven contexts.

We are looking for a Platforms Coordinator / Digital Tools Support Analyst to take ownership of the day-to-day operational support of these tools, ensure users are properly assisted, and validate changes through thorough testing.

🤝 Your Role & Impact

As a Digital Tools Support Analyst, your primary mission will be to support users on a day-to-day basis and ensure internal platforms work as expected throughout project lifecycles.

You will be the first line of support for users, playing a key role in:

troubleshooting issues,
answering usage questions,
testing new features,
and ensuring tools are fit for real operational use.

Platform evolution and improvements will naturally follow from this close interaction with users and systems.

🧩 What you’ll actually do

End-User Support & Functional Expertise

Act as the first point of contact for users across all platforms
Understand in depth how each system works in order to support users effectively
Help users when their needs go beyond the initial design of the tool
Collect, structure, and escalate issues to internal teams or external developers

Testing & System Evolution

Test new features delivered by external providers (often on a weekly basis)
Challenge specifications by putting yourself in real user scenarios
Validate deliveries, follow up releases, and ensure quality before production use
Participate in functional analysis to support system evolution

Data & Tools Mindset

Work daily with database-driven web applications
Understand the link between back-end data and front-end user views (grids, lists, planning views)
Support systems that manage operational data such as bookings, logistics, hotel rooms, staffing, and workloads

Does this sound like you? 🤔

You’ll feel comfortable in this role if:

You enjoy being the go-to person for users when tools don’t behave as expected
You like troubleshooting concrete issues and finding practical solutions
You’re comfortable working with internal web applications and database-driven tools
You’re curious about how systems work behind the scenes
You’re hands-on, pragmatic, and not afraid to dig into problems

You’ll thrive here if you:

enjoy testing tools and challenging how features really work in real-life scenarios
like working with data (Excel, Power BI, reporting tools)
take pleasure in improving existing systems rather than building everything from scratch

HBS is committed to creating an inclusive and diverse workplace. We welcome applications from all qualified candidates and will provide reasonable adjustments to support candidates with disabilities or specific needs throughout the recruitment process.

We thrive on delivering world-class broadcast solutions for major international events. We’re always looking for exceptional individuals who demonstrate:

Strong Communication Skills – Fluent in English, able to navigate an international environment with clarity and professionalism.

Confident & Adaptable Team Players – Thriving in fast-paced, live event settings, where collaboration is key to success.

Technical Excellence & Organisation – Structured, detail-oriented, and proficient in the tools needed to keep operations seamless.

Who is HBS?

You’ve probably watched a football game at some point in your life. Well, if it was a World Cup match, it was likely filmed and produced by the HBS (Host Broadcast Services) team. We are involved in the production of the following events: FIFA World Cup 26™, FIFA Women’s World Cup 2027™, Men’s Rugby World Cup 2027 Australia.

Watch what we do in 4 videos: https://urlr.me/RedyDE

Due to the high volume of applications, we may not be able to respond individually to every candidate, but we will do our best to get back to you regarding next steps. Thank you for your interest in joining HBS.

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My personal data will be processed for the purposes of managing HBS’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating, and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. I also authorize HBS to keep my resume in the Greenhouse platform to contact me for potential future jobs positions.

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If I’m located outside the United States, my personal data will be transferred to the United States once I submit it through the Greenhouse platform. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards. You can obtain a copy of the standard contractual clauses by contacting us at hbsrecruitment@hbs.tv.

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By checking this box, I agree to allow HBS to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.

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